3.7V 1600mAh Li-Polymer Battery Pack with 2.54 JST Connector

Delivery & Support

Packaging, battery shipping documents and after-sales handling are reviewed around the product model, order quantity, destination and agreed specification.

Packing

The packing method is selected according to the battery type, size, quantity and shipping route. Project-specific labels and carton details can be reviewed before production.

• Battery terminals, wires and connectors are protected during packing.
• Inner protection and carton arrangement are matched to the battery type, dimensions and quantity.
• The product model, quantity and required handling labels are checked before shipment.
• Custom labels, carton details and other packaging requirements can be reviewed with the order.

Shipping

KBT can review international battery shipping options according to the destination, battery model and order quantity. The available route, shipping charge and estimated schedule are confirmed with the quotation rather than published as one standard promise.

Available shipping documents

• UN38.3 report or test summary where applicable
• MSDS or SDS where applicable
• Other model-specific transport or shipping documents required for the agreed route

Documents vary by battery model and configuration. Applicable files must be confirmed before ordering.

After-Sales

If a product issue is found after delivery, provide the order reference, affected quantity and a clear description of the issue. Photos, video and test information should be included where available so KBT can compare the product with the agreed specification.

KBT reviews the evidence and cause of the issue. When a product quality issue is confirmed, the resolution is arranged according to the quotation, order confirmation and agreed after-sales terms.

Information needed for an after-sales review

• Order reference and product model
• Affected quantity and date the issue was found
• Description of the operating conditions and observed problem
• Clear photos, video or available test results

Before ordering: confirm the destination, battery model, quantity, required documents and any special packing instructions. Retail-store shipping and return timeframes do not automatically apply to wholesale or custom projects.